Facebook presented the answer to virtual assistants to Siri and Cortana
Not so long ago the social Facebook network presented to the public the mobile Messenger appendix which today more than 700 million people already use. Integration into it virtual assistant whom developers decided to call simply "M" becomes the following step to development of this service for communication.
M – not simply mirror copy of rival services like Google Now. Facebook offers us the virtual assistant who in fact is a hybrid of the advanced artificial intelligence which works with direct support of live operators. Where Siri will tell to you that did not understand a question, to M will answer in clear human language. It is unessential to user to know, he talks to the computer program or with the live person. To it the result and accuracy of processing of its inquiry is important.
It is far not the first case of integration of real people in processing of text inquiries of virtual assistants, but, perhaps, the first example of a transitional stage of development of this technology when the artificial intelligence works shoulder to shoulder with the person. The artificial intelligence attentively studies each certain user and remembers his preferences, speech turns, a communication manner. If M something is unclear in inquiry, the expert to the aid comes from Facebook, correcting its actions. Over time it leads to that the assistant starts to carry out irreproachably the tasks charged to it.
In the primary version the assistant to M does not use personal data of the user from the social Facebook network for processing of his inquiries. So if you ask it to pick up a gift for your spouse or the spouse, M will proceed only from processing of information received during your previous conversations with it. But in the future it can quite get access to information from a social network that considerably will simplify performance of similar tasks.
At present the virtual assistant passes finishing phases of testing in Facebook. The team of testers for several weeks forced M to carry out the most different tasks from the organization of a friendly party before search of a rare grade of beer in New Orleans. One of testers asked the assistant задекорировать his table in the French style, and another asked to contact the cable company, to break through through a train of automatic messages and to receive instructions for control of a house teleprefix. M consulted with all tasks put before it.
The assistant to M will be built in Facebook Messenger in the form of a nice icon, having pressed on which user will enter dialogue with the assistant. When the M becomes available to all wishing, is not specified yet. However to happen it should already soon.